Trust is in the Balance



Mika Yamamoto photo

Mika Yamamoto


Mika has served as a member of our Board of Directors since April 2019. Mika is currently the Chief Customer and Marketing Officer at FreshWorks, a cloud-based customer service software company. Prior to FreshWorks, she served as Chief Marketing and Customer Engagement Officer at F5 Networks, a multi-cloud application security and delivery company. Previously she served as Global President at marketing automation software leader Marketo and then SVP and General Manager of Marketo at Adobe after it was acquired. Prior to Marketo, she was the first to hold the role of Chief Digital Marketing Officer at SAP, where she was responsible for driving growth through digital transformation. Before that she was Chief Marketing Officer of SMB at SAP. Before SAP, Mika was Head of Marketing and Merchandising at Amazon Books. She also spent more than six years at Microsoft in a variety of channel and product management roles. Prior to that, she served as Research Vice President at Gartner. Mika holds a Bachelor of Commerce, Economics and Marketing from Queen’s University.